After an agency relationship ends, what is the correct treatment of information that was confidential during the life of the agency?

A: The information is only confidential while the agency is operational

B: The information must remain confidential, even after the agency has ended

C: The information must remain confidential for a further 12 months after the agency has ended

D: Confidentiality does not apply once an insurance contract ends

Answer

B. The duty to act in good faith means that the information must remain confidential, even after the agency has ended.