Opinion

Keith Richards on meeting the challenges of 2021 together

CII president Julie Page highlights the importance of addressing mental health issues in the next 12 months

Bobbi Sills asks: how can we attract new employees to the profession as we adapt to post-Covid ways of working?

James Moorhouse looks at how insurers can obtain customer information in a  less stressful way

Three years on from the Grenfell Tower fire, Tim Evershed examines the details of the new Building Safety Bill

Liz Booth explains how growing civil unrest across the world could impact the insurance profession

Sam Barrett examines what 2021 holds in store for the insurance profession

Newly elected vice-president of the CII’s local institutes, David Ross, reveals his plans to develop the network

Jeremy Trott examines how to rebuild trust in the claims profession and adapt skills for the new normal

George Tsounias highlights how to protect yourself and your clients from financial scams