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View from the CMO

View from the CMO - Adapt and thrive

Keith Richards on meeting the challenges of 2021 together
Professional standards
16th December 2020
Open-access content
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President's letter December/January 2020

CII president Julie Page highlights the importance of addressing mental health issues in the next 12 months
Soft skills
16th December 2020
Open-access content
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Finding fresh talent in a post-Covid world

Bobbi Sills asks: how can we attract new employees to the profession as we adapt to post-Covid ways of working?
Soft skills
16th December 2020
Open-access content
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How to avoid double disclosure

James Moorhouse looks at how insurers can obtain customer information in a  less stressful way
Soft skills
16th December 2020
Open-access content
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Building resilience

Three years on from the Grenfell Tower fire, Tim Evershed examines the details of the new Building Safety Bill
Risk
16th December 2020
Open-access content
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Policital risk - Tumultuous times

Liz Booth explains how growing civil unrest across the world could impact the insurance profession
Risk
16th December 2020
Open-access content
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Insurance outlook: 2021

Sam Barrett examines what 2021 holds in store for the insurance profession
Risk
16th December 2020
Open-access content
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Local legacy

Newly elected vice-president of the CII’s local institutes, David Ross, reveals his plans to develop the network
16th December 2020
Open-access content
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SoCP - Building back better

Jeremy Trott examines how to rebuild trust in the claims profession and adapt skills for the new normal
16th December 2020
Open-access content
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How to be scam smart

George Tsounias highlights how to protect yourself and your clients from financial scams
Soft skills
16th December 2020
Open-access content

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