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View from the CMO - Adapt and thrive
Keith Richards on meeting the challenges of 2021 together
Professional standards
16th December 2020
Open-access content
President's letter December/January 2020
CII president Julie Page highlights the importance of addressing mental health issues in the next 12 months
Soft skills
16th December 2020
Open-access content
Finding fresh talent in a post-Covid world
Bobbi Sills asks: how can we attract new employees to the profession as we adapt to post-Covid ways of working?
Soft skills
16th December 2020
Open-access content
How to avoid double disclosure
James Moorhouse looks at how insurers can obtain customer information in a less stressful way
Soft skills
16th December 2020
Open-access content
Building resilience
Three years on from the Grenfell Tower fire, Tim Evershed examines the details of the new Building Safety Bill
Risk
16th December 2020
Open-access content
Policital risk - Tumultuous times
Liz Booth explains how growing civil unrest across the world could impact the insurance profession
Risk
16th December 2020
Open-access content
Insurance outlook: 2021
Sam Barrett examines what 2021 holds in store for the insurance profession
Risk
16th December 2020
Open-access content
Local legacy
Newly elected vice-president of the CII’s local institutes, David Ross, reveals his plans to develop the network
16th December 2020
Open-access content
SoCP - Building back better
Jeremy Trott examines how to rebuild trust in the claims profession and adapt skills for the new normal
16th December 2020
Open-access content
How to be scam smart
George Tsounias highlights how to protect yourself and your clients from financial scams
Soft skills
16th December 2020
Open-access content
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