News

Small and medium-sized businesses have revealed their disappointment with the way the insurance profession handled claims relating to Covid-19.

Insurance professionals have revealed the challenges they face when supporting customers in vulnerable circumstances.

The CII and Personal Finance Society are looking for financial advisers and paraplanners to review apprenticeship standards for the profession.

The CII is looking to improve the diversity of the financial advice profession by introducing a new diversity and inclusion requirement for employers that use the Aspire apprenticeship scheme.

The Personal Finance Society (PFS) has launched an independent Financial Vulnerability Taskforce with the aim of supporting the profession to better recognise and address the various forms of consumer vulnerability, improve client outcomes and increase access to financial advice.

The CII’s New Generation Claims Group has produced a leaflet to help individuals whose homes and businesses have been battered by storms access cash to restore their property.

More than eight out of 10 insurance professionals would recommend their profession to a friend who had been made redundant due to Covid-19.

During the initial stages of the Covid-19 pandemic, the charity Refuge reported a 65% increase in demand on its helpline, and a 700% increase in visits to its National Domestic Abuse Helpline website.

The CII has amended the criteria for obtaining the Chartered Insurance Underwriting Agent title for Lloyd’s coverholders.

Kenny Siu, regional director for CII Hong Kong, has contributed to an e-book published by the Quality Enhancement Support Scheme (QESS) of Hong Kong SAR.