CII Radio

In this episode of the podcast, we are discussing some of the key takeaways from the CII’s Shaping the Future of Insurance conference, reflecting on innovating solutions to emerging risks and an aging society.

We are joined by Ajay Mistry, Head of Digital Sales and Marketing at Clear Insurance Management, and board member for the Society of Insurance Broking, and Dr Matt Connell, Director of Policy and Public Affairs at the CII.

In this episode of the podcast, we are talking about understanding Cyber Risk. We are joined by William Hardie, MGA Portfolio Manager at Blenheim Underwriting and member of the Underwriting group in the 2020/21 New Gen programme, and Artur Niemczewski, CII Engagement Board member with over 25 year experience in the insurance profession.

See the results of New Generation Underwriting group here.

Find Cyber Good Practice Guide here.

In this episode of the podcast, we are discussing what insurance professionals need to know about the FCA pricing practice rules.

We are joined by Ian Hughes, CEO of Consumer Intelligence Ltd, and Matt Hall, Strategy and Operations Manager, Insurance Societies and Networks at the CII.

Click here to view the latest Public Trust Index

In this episode of the podcast, we are talking about what the future holds for the professional development of individuals working in the insurance and personal finance profession. We are joined by Claire Tunley, CEO of the Financial Services Skills Commission, and Ian Simons, Customer Director for the CII.

In this episode of the podcast, we are talking about why insurance and personal finance professionals should volunteer and what initiatives they can engage with.

We are joined by Erik Johnson, Deputy Active Underwriter at Victor Insurance Partner and George Tsounias, Education Relationship manager for the CII and PFS.

Some of the initiatives mentioned in the podcast are as follows:

• Local Institutes

• My Personal Finance Skills

• iCAN

• iDAWN

• ACIN

In this episode of the podcast, we are discussing what insurance professionals need to know about climate risk and the recently launched qualification; Certificate in Climate Change developed by the Chartered Body Alliance, which consists of the Chartered Insurance Institute, the Chartered Bankers Institute and the Chartered Institute for Securities and Investments.

 We are joined by Simon Thompson, Chief Executive at Chartered Banker Institute, and Gill White, Chief Customer Officer at the CII.

In this episode of the podcast, we are talking about how brokers can better engage with underwriters to turn the tide on the hard market.

We are joined by Peter Blanc, Deputy President of the Chartered Insurance Institute, and Kevin Hancock, Chair of the Society of Insurance Broking.

After the murder of George Floyd by a police officer in Minneapolis last May, protests against police brutality and systemic racism, and in support of the Black Lives Matter movement, spread across the US and then the world, to more than 2,000 cities and towns in more than 60 countries, including the UK.

In this episode of the podcast, we are talking about what the insurance profession is doing to improve equality, diversity and inclusion a year after the event.

We are joined by Godwin Sosi, co-founder of the African-Caribbean Insurance Network, and Ian Simons, Customer Director at the CII.

In this episode of the podcast, we are talking about Whiplash Reforms, and what do insurers need to know.

We are joined by Kevan Smith, Insurance Partner at DAC Beachcroft.

In this episode of the podcast, we are discussing closing the customer expectation gap and actions insurers can take to improve customer understanding of policy coverage.

We are joined by James Daley, Managing Director at Fairer Finance, and Melissa Collett, Professional Standards Director of the CII.

Read 'Transparency and insurance - a Companion to the Code of Ethics' for some more insight on how to close the customer expectation gap.