CII Radio

After the murder of George Floyd by a police officer in Minneapolis last May, protests against police brutality and systemic racism, and in support of the Black Lives Matter movement, spread across the US and then the world, to more than 2,000 cities and towns in more than 60 countries, including the UK.

In this episode of the podcast, we are talking about what the insurance profession is doing to improve equality, diversity and inclusion a year after the event.

We are joined by Godwin Sosi, co-founder of the African-Caribbean Insurance Network, and Ian Simons, Customer Director at the CII.

In this episode of the podcast, we are talking about Whiplash Reforms, and what do insurers need to know.

We are joined by Kevan Smith, Insurance Partner at DAC Beachcroft.

In this episode of the podcast, we are discussing closing the customer expectation gap and actions insurers can take to improve customer understanding of policy coverage.

We are joined by James Daley, Managing Director at Fairer Finance, and Melissa Collett, Professional Standards Director of the CII.

Read 'Transparency and insurance - a Companion to the Code of Ethics' for some more insight on how to close the customer expectation gap.

In this episode of the podcast, we are discussing the differences between remote invigilation and physical sittings of exams.

We are joined by Taron Josen, Assistant Financial Planner at Saunderson House, and Gill White, Chief Customer Officer at the CII.

For more information on Remote Invigilation sittings for on-screen written exams visit the CII Website.

In this episode of the podcast, we are discussing actions insurers can take to increase trust in the insurance profession.

We are joined by Roger Flaxman, Executive Chairman of Flaxmans and winner of the 2020 Building Public Trust - Consumer Champion Award, and Melissa Collett, Professional Standards director at the CII.

In this episode of the podcast, we are talking about reskilling for a career in the financial planning and insurance professions.

We are joined by Sarah Lord, President of the Personal Finance Society, and Steve Jenkins, Development Director at the CII.

In this episode of the podcast we are talking about supporting colleagues with their mental health ahead of Time to Talk day on Thursday 4 February. We are joined by Julie Page, President of the Chartered Insurance Institute, and Keith Richards, chief executive of the Personal Finance Society.

You can find out more about Time to Talk here, and CII Perks here. 

In this episode of the podcast we are talking about how the Brexit agreement has impacted the insurance and financial planning profession and how the new rules will impact insurers and financial planners.
We are joined by Steve White, CEO of BIBA, the British Insurance Brokers’ Association, and Shayne Halfpenny-Ray, Policy and Public Affairs Adviser at the CII.

In this episode of the podcast, we are talking about how to excel in CII professional qualifications. We are joined by Mark Randall, winner of The Henry J Tapscott Prize for Excellence in completion of the Advanced Diploma in Insurance qualification, and Gill White, Chief Customer Officer at the CII.

In this episode of the podcast, recorded on 11 November, we are discussing lessons from the FCA’s business interruption ruling. We are joined by Michael Frisby, Partner at the Stevens and Bolton law firm, and Melissa Collett, Professional Standards director at the CII.