< News | 12.09.2018 |

Building for the future

Building for the future

In his first president’s letter, Jonathan Clark outlines his plans for the coming year…

To be elected as the 108th president of the CII at our AGM was a wonderful honour. As I received the president’s jewel from Inga Beale, I was struck by how many of our distinguished past presidents I have had the privilege of working with or being influenced by. It is a reminder to me of the important traditions of this office, which I will uphold.

I take over from Inga, who made an outstanding contribution to the institute in her year of office. It is important to me that we build on the good work of Inga’s year in office and her considerable efforts to promote the institute and the work it does to shape the profession.

As Inga commented last year in her first letter, we face yet another challenging year ahead with continuing economic fragility in many parts of the world. Closer to home, as I write, the Brexit ‘deal’ is yet to be resolved.

“As a Chartered Insurer and Chartered Loss Adjuster, I believe we must promote competence and professionalism in all that we do.”


For the CII, the change programme set out in the Strategic Manifesto continues apace as CEO, Sian Fisher, and her team set about redeveloping the CII as a modern and relevant organisation. The move from Aldermanbury has been well publicised; I look forward to seeing our new premises as the team moves into Lombard Street.

I have taken my theme from the CII core vision and it is, put simply, to ‘develop a united profession’. For me, this is a profession that is united around standards and professionalism as well as the diversity of our membership, our activities, who we all are as individuals and – perhaps most importantly – the diversity of the customers we serve.

But also, we are united around the inclusiveness of the activities and diverse mix we all bring. As a friend’s mother used to say, “we are all special, we are all unique” – I believe we need to recognise and
respect that.

Let us build a true community of professionals. We need to be reminding ourselves what being a professional means today – whether it be continued learning or the right behaviours, courtesy, empathy and being ethical in what we do. To that end, I will be championing a renewed focus on the CII’s efforts to promote the profession, to continue to attract young talent and to ensure clients’ and customers’ interests are always at the heart of the profession’s focus.

Inga has led the charge for young talent; prior to that, John Moore took our focus to Chartered; and I will ensure we do not lose sight of either theme. As a Chartered insurer and Chartered loss adjuster, I believe we must promote competence and professionalism in all that we do.

Finally, I suspect I will say something about claims in my next president’s letter. It is what I have always done, and it is the moment that our product is tested.

Thank you to all I have met so far, and I look forward to meeting so many more of you this coming year.

Jonathan Clark, President, CII


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