The CII took part in Insurance Innovators: Indonesia 2019 earlier this year.
The conference was part of the Financial Services Indonesia event, which saw more than 450 senior representatives from Indonesia's retail banking, general insurance and life insurance industries come together for two days of stimulating discussion and networking.
Alpha Ho, corporate development manager -- Asia, CII, took part in a panel discussion titled, 'A strategic overview: the role of insurers in the platform-driven age', debating how insurers can best prepare for platform integration in the next five years; the threat of disintermediation; and what future skills will be needed to prepare the workforce for future transformation.
Mr Ho emphasised that it will be to insurers' benefits to enhance their employees' technical competence through professional learning.