The CII has issued guidance to help insurance professionals eradicate the expectation gap between what customers expect insurance products to do and what they deliver.
The CII has appointed three new engagement board member roles this year to represent the voice of the membership during board discussions and decision-making.
The CII has published Africa: A Continent Of Promise to showcase and celebrate the incredible work underway throughout Africa to build a trusted insurance profession.
Urgent action is needed to ensure women do not take a financial step backwards due to the Covid-19 pandemic, according to the CII’s Insuring Women’s Futures (IWF) initiative.
Only one in 10 of us have or will make provision for care by our 60s, despite becoming aware of the need to fund later-life care as early as our 30s, new research shows.
The CII has announced that its certificates have gone paperless. Members can now access digital versions of qualification and membership certificates in a new section of their ‘MyCII’ dashboard, called ‘MyCertificates’.