Professional Standards

Julie Page tells us why the insurance profession cannot allow cyber risk to become an unmet client need

Amelie Smith explains how the CII helps to build trust in the profession by holding its members to account if they breach the Institute’s Code of Ethics

Rebecca Aston explains why rising to the challenge of ESG is really all about ethics

Melissa Collett explains how the CII is working with Lloyd’s to raise standards

Emma Ann Hughes examines a significant post-pandemic shift in consumers’ expectations around insurance

Luke Holloway examines why the Covid-19 pandemic has increased the number of vulnerable customers and what the insurance profession is doing in response

Matthew Hall examines how uncertainty caused by Covid-19 has changed consumer expectations of insurance

James Moorhouse examines how Covid-19 has transformed the culture of the insurance profession

How the CII’s Code of Ethics can help you with a dilemma

Keith Richards on meeting the challenges of 2021 together