Claims

Dominic Houlder, Luke James and Harry Korine consider strategic choice in health insurance and the ethics of using artificial intelligence

Sam Barrett examines the ‘seismic change’ brought about by the government’s whiplash reforms

Jessie Burrows talks to Luke Holloway about her new role and joining the Society of Claims Professionals board

Bobbi Sills highlights five key takeaways from the CII's insurance innovation event

Insurance application fraud has been on the rise for the past decade but in the past year, pandemic-induced fraud has created a new level of urgency to tackle the problem.

Kate Archer and Peter Newstead look at the implications of the UK whiplash reforms

"Sam Barrett looks at what the insurance market is doing to  help get live events back on the calendar post-Covid"

Matt Hall reflects on how the insurance profession has responded to the pandemic

Jeremy Trott examines how to rebuild trust in the claims profession and adapt skills for the new normal

As the world continues to battle Covid-19 and the UK nears Brexit, climate change is still high on the agenda and Liz Booth examines the threats and opportunities for insurers