Claims

Tim Evershed examines the rise of insurtech and how it can complement rather than replace human advisers

Luke Holloway reflects on the work of the CII New Generation group for 2020/2021

The breadth and quality of the content made available to our members continues to increase, helping brokers to improve their skills, leading to better advice and improved customer outcomes

Liz Booth reports on key market developments raised at the International Union of Marine Insurance’s annual conference

Dominic Houlder, Luke James and Harry Korine consider strategic choice in health insurance and the ethics of using artificial intelligence

Sam Barrett examines the ‘seismic change’ brought about by the government’s whiplash reforms

Jessie Burrows talks to Luke Holloway about her new role and joining the Society of Claims Professionals board

Bobbi Sills highlights five key takeaways from the CII's insurance innovation event

Insurance application fraud has been on the rise for the past decade but in the past year, pandemic-induced fraud has created a new level of urgency to tackle the problem.

Kate Archer and Peter Newstead look at the implications of the UK whiplash reforms