Getting it right is a fine balance for anyone in a service orientated industry and we're extremely aware of that here at British Engineering Services.
We are proud that our industry-leading service has never been better -- we do what we say we're going to do and our customers value that. They trust us to keep them safe, that's our priority and it will never change. Maintaining our commitments whilst continuing to grow presents an ongoing challenge and we've worked hard to achieve this since forming as an independent business. It hasn't all been easy, but with an ongoing focus on capacity and in turn, recruitment and training we ensure we have the right people in the right place at the right time.
In its simplest and most explicit form, industrial safety can be a matter of life or death. We don't get to choose the outcome when something goes wrong, but here at British Engineering Services we can help to reduce the chances of that happening. It's not just about getting the job done and moving on. It's about providing the highest quality inspections, and we're both happy and well equipped to do this via a number of different routes.
Who we work with is everything to us and supporting our broker partners is always at the top of our agenda. In a world where speed and efficiency count for so much, making our services available on leading eTrading platform Acturis, makes perfect sense. Working with Acturis brings with it a whole host of benefits including fully integrated documents, accounting and reporting -- eliminating the need to re-key and ensuring data integrity. It means we've already done a lot of the leg work behind the scenes to make it as simple as possible for brokers to get exactly what they need, quickly and efficiently. And there's no other product like ours on Acturis -- we're the only engineering inspections services available and it will stay that way for the next 12 months.
Of course, this solution doesn't work for every business and some require a different approach when it comes to their engineering inspections. Where large, complex plant lists exist over multiple locations, working in partnership with our customers to make sure everyone gets home safe is imperative. Using mobile reporting technology, our highly skilled engineer surveyors can submit their reports accordingly before they've even left site, without any fuss or delay.
Regardless of the solution, our innovative technology and long-range planning process gives our customers visibility of their scheduled inspections. This not only means that we can schedule our examinations around their specific requirements, but it helps ensure our excellent service levels in even the busiest of periods.
We'll be at BIBA 2019 and will be delighted to talk about our range of market leading solutions, helping our broker partners provide the very best and most efficient service and proposition to their customers.
Gareth Hilton is Chief Commercial Officer at British Engineering Services