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The Journal Magazine Homepage, October 2020

Open-access content
  • Inflation impact
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    4y
    4y

    Inflation impact

    Liz Booth analyses the effects of inflation on both insurers and their customers

  • BIBA 2022: Rising to the challenge
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    BIBA 2022: Rising to the challenge

    Emma Ann Hughes reports on how the insurance profession came together at the BIBA Conference to consider how to tackle the challenges of 2022

  • Seeing future risk
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    Seeing future risk

    Matthew Connell explains the insurance profession must be forward thinking in the transition to net zero

News

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CII and PFS Presidents reflect on purpose

Peter Blanc, president of the CII, opened the first ever Ambassadors in Action conference by reflecting on how the Financial Conduct Authority’s Consumer Duty puts the onus on insurance and personal finance professionals to be able to demonstrate that customers and clients understand the products they purchase and advice they receive.
June 2022
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CII on road to financial recovery

The CII has declared a consolidated operating surplus of £3.3m for 2021, compared with a £4m operating deficit in 2020.
June 2022
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Underwriters uncover changing climate of skillsets

Future underwriters must become skilled statisticians, engineers and technologically literate if insurance is to meet the needs of consumers and businesses, a report produced by the profession’s rising stars concludes.
June 2022
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Leading the charge for product simplification

During the first UK lockdown, the CII set up the Transparency Forum – a group of leading transparency and consumer experts aiming to develop good practice guidance responding to challenges such as consumer confusion over business interruption cover.
June 2022
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CII offers ways to overcome work-related stress

The CII is offering insurance professionals help to address their stress, after 65% identified heavy workloads as the greatest cause of work-related pressure.
June 2022

More from News »

Editor's selection

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The interview - Graeme Trudgill 

Luke Holloway talks to BIBA’s Graeme Trudgill about the power of the insurance broking community
June 2022
Open-access content
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Motor revolution

With vehicle technology and consumer preferences changing, monthly-subscription motor insurance is on the rise, writes Sam Barrett
June 2022
Open-access content
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Insurance supports Ukraine

Insurers can play a key role as institutions impose sanctions in the wake of Russia’s invasion of Ukraine. However, as Liz Booth reports, insurers are not just withdrawing cover, they are also actively supporting communities disrupted by war
June 2022
Open-access content

Browse by topic

regulation

Regulation

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Regulation update

Matthew Connell highlights developments around consumer vulnerability and FCA pricing rules
Wednesday 29th June 2022
Open-access content
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Building confidence

Aamina Zafar examines the impact that a review on insurance risks for residents of buildings with unsafe cladding could have on the profession
Wednesday 4th May 2022
Open-access content
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Regulation update April/May 2022

Matthew Connell gives a regulatory update on the FCA’s Consumer Duty and buildings insurance
Wednesday 4th May 2022
Open-access content
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Our duty to Consumers

James Moorhouse analyses the FCA Consumer Duty consultation response
Wednesday 4th May 2022
Open-access content
More from Regulation »
professional standards

Professional Standards

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Building your profile

Yasmin Carter-Esdale offers some tips on how to build and elevate your profile in a hybrid-working world
Wednesday 29th June 2022
Open-access content
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Mark of Professionalism

Rebecca Aston and Hayley Brown reveal why customers are more likely than ever to ‘Choose Chartered’
Wednesday 29th June 2022
Open-access content
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Powering professionalism

Ian Simons explains how the Professional Map and Future Me are aimed at helping insurance professionals develop the skills and knowledge to thrive in their careers
Wednesday 29th June 2022
Open-access content
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BIBA 2022: Rising to the challenge

Emma Ann Hughes reports on how the insurance profession came together at the BIBA Conference to consider how to tackle the challenges of 2022
Wednesday 29th June 2022
Open-access content
More from Professional Standards »
broking

Broking

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Generational talent

James Moorhouse provides an update on the work of the 2020-2021 New Generation groups
Wednesday 29th June 2022
Open-access content
4y

Inflation impact

Liz Booth analyses the effects of inflation on both insurers and their customers
Wednesday 29th June 2022
Open-access content
shr

CII at BIBA

"Emma Jones and Molly Scott reflect on their first ever  BIBA Conference as part of the CII business development team"
Wednesday 29th June 2022
Open-access content
rsr

BIBA 2022: Rising to the challenge

Emma Ann Hughes reports on how the insurance profession came together at the BIBA Conference to consider how to tackle the challenges of 2022
Wednesday 29th June 2022
Open-access content
More from Broking »
claims

Claims

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Generational talent

James Moorhouse provides an update on the work of the 2020-2021 New Generation groups
Wednesday 29th June 2022
Open-access content
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Motor revolution

With vehicle technology and consumer preferences changing, monthly-subscription motor insurance is on the rise, writes Sam Barrett
Wednesday 29th June 2022
Open-access content
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Non-disclosure - Going beyond

James Moorhouse asks if insurers are looking after the best interests of customers if they stick to the letter of the law rather than consider how the claim came about
Wednesday 29th June 2022
Open-access content
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The power of data

Kajal Vakas analyses how enriching the first notification of loss with data can benefit the customer and claims handler, as well as help to inform future claims strategy
Friday 17th June 2022
Open-access content
More from Claims »

Latest podcasts from CII Radio

CII Radio logo, two female faces

EDI Impact

22nd June 2022

This week on the podcast we are discussing equality, diversity and inclusion within the insurance and financial planning professions. 

We are joined by Emily Kenna, Director at Sense Risk Solutions and Diversity and Inclusion Representative for Bristol CII, and Vivine Cameron, EDI Manager at the CII. 
 

CII Radio logo, two faces, one male, one female

Raising Professional Standards

15th June 2022

In this episode of the podcast, we discuss the power of professional standards. 

We are joined by Tony Overy, CEO of Saunderson House Ltd, and Melissa Collett, Professional Standards Director at the CII. 
 

CII Radio logo, two male faces

Carer's Week

8th June 2022

This week is carer’s week, so we are discussing the changing cost of care, and caring for others, and how this is impacting consumers. 

We are joined by Graham Duffy, Care Specialist at Just, and Dr Matthew Connell, Director of Policy and Public Affairs at the CII and PFS. 

CII Radio logo, two faces, one male, one female

Volunteers Week 2022

1st June 2022

In this episode of the podcast, in honour of volunteer’s week, we will explore ways the CII’s and PFS’s initiatives can help members give back to their communities and fellow professionals.

We are joined by Alina Burlacu, Director and Founder of AB Growth Solutions, and Financial Education Champion, and Richard Talbot-Jones, Managing Director at Talbot Jones, and mentor via the CII’s Connect platform. 
 

More podcasts

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