The CII’s Shaping the future together consultation closed for responses on 17 December 2021.
Shaping the future together has been aimed at giving members the chance to share their views on the CII’s proposals for areas including the qualification framework, membership structure, professionalism, learning and assessment.
The CII is collating members’ input on how it can best equip them with the skills, knowledge, insight and networking opportunities to thrive.
Analysis of the early consultation responses revealed some initial themes. Respondents have highlighted their wish for the CII to drive deeper engagement for the profession with the wider public, government and regulatory bodies.
A recent CII online poll also revealed that the main challenges faced by insurance professionals today relate to skills and knowledge gaps (31%), closely followed by changing customer expectations (28%). One fifth (22%) of those polled cited fast-changing technology as the main challenge, while another 18% cited fresh regulations.
Sian Fisher, CEO of the CII, said: “We know that the expectations of the clients our membership serves – and swift pace of technological developments – will continue to change in the months and years ahead.
“As with the pandemic, our profession will rise to the challenge. Going forward, we want to be by your side, helping you every step of the way.”
The CII will share findings from the consultation in 2022. Read our update on Shaping the future together on page 16 of The Journal.
