The Society of Insurance Broking (SIB) has revealed plans to offer support to brokers on the long road to recovery from the initial impact of Covid-19.
In September, the SIB marked its second birthday. Launched in September 2018, the Society is designed to support broking professionals by providing essential good practice guidance, thought leadership and a dedicated programme of continued professional development.
In response to the immediate challenges faced by brokers as a result of Covid-19, this year the Society produced guidance on new customer vulnerabilities that rapidly emerged as a result of the pandemic; ways to recognise the growing number of scams and fraud that used coronavirus as an emotional lever; and an investigation of the implications of unoccupied commercial properties.
Good practice guidance on surge events was also updated and the Society’s ‘Mastering Conversion’ webinar series proved popular with members.
In the next 12 months, the Society will offer guidance to help members manage difficult conversations, emphasise the value of professional advice and improve their sales and renewals.
To find out more, visit: sib.org.uk