CII calls for action to avoid future FCA test cases

The CII has urged insurance professionals and government to act now to reduce the need for legal proceedings like the Financial Conduct Authority’s business interruption test case in future.The CII has urged insurance professionals and government to act now to reduce the need for legal proceedings like the Financial Conduct Authority’s business interruption test case in future.

The professional body has urged the profession to focus on three areas of activity:

• Product governance processes, including gaining greater clarity on product wordings. Where the same words and phrases are used in different contracts, there should be a consensus among professionals about what those terms mean, so that consumers can be reassured that two policies that look the same on paper cover the same risks.
• Improve advice processes (and non-advised buying processes) to help clients understand both the insurable and non-insurable risks they face and what they can do about each one.
• Establish an approach to pandemics and other systemic risks that clearly sets out the scope of government intervention. If the government clarifies the risks it is prepared to cover, the market can be clear on how it will cover the risks that it is capable of covering.

Read our article on the FCA test case on page 16.

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