The Journal Magazine produced by the Chartered Insurance Institute

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Travel - Holiday blues

Travel - Holiday blues

With foreign travel from the UK still uncertain, Liz Booth examines the effect on the travel insurance market
The interview- Butch Bacani

The interview- Butch Bacani

Butch Bacani talks to Liz Booth about his ambitions for change in the insurance profession
BIBA 2021- Responding to an unprecedented year

BIBA 2021- Responding to an unprecedented year

Luke Holloway examines key takeaways from the BIBA Conference 2021

CII seeks rising stars to tackle unmet needs

The CII is seeking rising stars to explore ways to increase public trust in the profession, innovate insurance products and update processes to ensure unmet needs are addressed.

July 2021

Cyber risk knowledge gap exposed by survey

The knowledge gap on cyber insurance could result in mis-selling and poor customer outcomes, rising stars of the underwriting profession have warned.

July 2021

Profession's support for caring professionals revealed

A quarter of insurance professionals and financial advisers are unsure whether their employer offers them any support if they need to look after loved ones.

July 2021

CII appoints Aston Lark CEO as president

The CII has appointed Aston Lark CEO, Peter Blanc, as president for 2022.

July 2021

Data science & AI skills for insurance in a digital age

The CII has partnered with the Southampton Data Science Academy (SDSA) to develop a unique new pilot course, the Introduction to Data Science & AI for Insurance, in July 2021.

July 2021

Editor's selection

Leading the change on climate

Liz Booth examines new initiatives from the insurance sector as it looks to take the lead on sustainability

July 2021

Open-access content

Summer events

"Sam Barrett looks at what the insurance market is doing to help get live events back on the calendar post-Covid"

July 2021

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Pet protection

Aamina Zafar examines how insurers are responding to an increase in dog ownership and pet thefts

July 2021

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Browse by topic

Regulatory radar

Shayne Halfpenny-Ray looks at what the regulator is working on over the summer

Friday 2nd July 2021

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Pricing progress

Matt Hall examines the FCA’s pricing practices rules and how will they impact customer experience

Friday 2nd July 2021

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Putting the ethics into ESG

Rebecca Aston explains why rising to the challenge of ESG is really all about ethics

Wednesday 5th May 2021

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D&O storm

Tim Evershed reports on the rapidly hardening directors and officers market

Wednesday 5th May 2021

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Rebuilding trust

James Moorhouse shares the CII’s New Generation Group’s wisdom on ways to better educate consumers

Friday 2nd July 2021

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Choosing Chartered

Rebecca Aston reflects on the awareness and perception of Chartered status

Friday 2nd July 2021

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BIBA 2021 - Responding to an unprecedented year

Luke Holloway examines key takeaways from the BIBA Conference 2021

Friday 2nd July 2021

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The Professional Map

"Ian Simons unveils the CII’s new Professional Map and explains how you can help with its creation"

Friday 2nd July 2021

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Rebuilding trust

James Moorhouse shares the CII’s New Generation Group’s wisdom on ways to better educate consumers

Friday 2nd July 2021

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Hard market - CII BIBA Fringe

Emma Ann Hughes learns how to overcome a hard market thanks to the Society of Insurance Broking’s fringe session

Friday 2nd July 2021

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BIBA 2021 - Responding to an unprecedented year

Luke Holloway examines key takeaways from the BIBA Conference 2021

Friday 2nd July 2021

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Lessons from Covid-19

Matt Hall reflects on how the insurance profession has responded to the pandemic

Friday 5th March 2021

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Whiplash reforms

Kate Archer and Peter Newstead look at the implications of the UK whiplash reforms

Friday 2nd July 2021

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Summer events

"Sam Barrett looks at what the insurance market is doing to help get live events back on the calendar post-Covid"

Friday 2nd July 2021

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Lessons from Covid-19

Matt Hall reflects on how the insurance profession has responded to the pandemic

Friday 5th March 2021

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SoCP - Building back better

Jeremy Trott examines how to rebuild trust in the claims profession and adapt skills for the new normal

Wednesday 16th December 2020

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Latest podcasts from CII Radio

Insurance pricing practice rules

21st July 2021

In this episode of the podcast, we are discussing what insurance professionals need to know about the FCA pricing practice rules.

We are joined by Ian Hughes, CEO of Consumer Intelligence Ltd, and Matt Hall, Strategy and Operations Manager, Insurance Societies and Networks at the CII.

Click here to view the latest Public Trust Index

The future of professional development for insurance professionals

14th July 2021

In this episode of the podcast, we are talking about what the future holds for the professional development of individuals working in the insurance and personal finance profession. We are joined by Claire Tunley, CEO of the Financial Services Skills Commission, and Ian Simons, Customer Director for the CII.

How Insurance professionals can engage with volunteering

7th July 2021

In this episode of the podcast, we are talking about why insurance and personal finance professionals should volunteer and what initiatives they can engage with.

We are joined by Erik Johnson, Deputy Active Underwriter at Victor Insurance Partner and George Tsounias, Education Relationship manager for the CII and PFS.

Some of the initiatives mentioned in the podcast are as follows:

What insurance professionals need to know about climate risk

30th June 2021

In this episode of the podcast, we are discussing what insurance professionals need to know about climate risk and the recently launched qualification; Certificate in Climate Change developed by the Chartered Body Alliance, which consists of the Chartered Insurance Institute, the Chartered Bankers Institute and the Chartered Institute for Securities and Investments.

We are joined by Simon Thompson, Chief Executive at Chartered Banker Institute, and Gill White, Chief Customer Officer at the CII.