The Journal Magazine produced by the Chartered Insurance Institute

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Travel - Holiday road

Travel - Holiday road

As UK Covid-19 restrictions come to an end, Brits are booking summer holidays once again. Sam Barrett looks at what that means for the travel insurance market
Apprenticeships - learning on the job

Apprenticeships - learning on the job

Apprenticeships are a vital part of encouraging talent into the insurance profession and now the number of opportunities is set to double, as Liz Booth reports
Shaping future strategy

Shaping future strategy

Emma Ann Hughes provides an update on findings from the CII Group’s Shaping the future together consultation and outlines the next steps

CII launches FutureMe to help professionals achieve ambitions

The CII has launched FutureMe, a career development platform for insurance and financial planning professionals.

May 2022

CII Building Public Trust Awards open for nominations

The CII has opened nominations for the upcoming Building Public Trust Awards, which will take place virtually on 15 September 2022.

May 2022

CII will harness the power of professional community at BIBA 2022

The CII is looking forward to attending the British Insurance Brokers’ Association (BIBA) conference on 11-12 May, and is hosting a stand at F71 as well as a fringe session at 1pm on 12 May.

May 2022

The Insurance Museum – a campaign supported by the CII – has announced plans to launch a virtual museum, aimed at telling the story of the history of insurance to inspire audiences from both inside and outside the profession.

May 2022

CII survey shows whether insurers meet FCA's requirements

The CII’s survey on consumer attitudes to insurance has revealed how the profession is meeting the Financial Conduct Authority’s (FCA) Consumer Duty requirements, as well as areas where there is room for improvement.

May 2022

Editor's selection

The interview - Stuart Harbourne

Luke Holloway talks to Stuart Harbourne about the crucial role local institutes play for insurance professionals

May 2022

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Our duty to Consumers

James Moorhouse analyses the FCA Consumer Duty consultation response

May 2022

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Climate - No time to waste

Anita Boniface examines what the insurance profession is doing to help with the transition to net zero by 2050

May 2022

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Browse by topic

Regulation

Building confidence

Aamina Zafar examines the impact that a review on insurance risks for residents of buildings with unsafe cladding could have on the profession

Wednesday 4th May 2022

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Regulation update April/May 2022

Matthew Connell gives a regulatory update on the FCA’s Consumer Duty and buildings insurance

Wednesday 4th May 2022

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Our duty to Consumers

James Moorhouse analyses the FCA Consumer Duty consultation response

Wednesday 4th May 2022

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Paving the path to decarbonisation

My last piece was about the influence of climate change on insurance regulations in the US and the role of the Federal Insurance Office (FIO). The FIO in turn sought guidance from the Actuarial Association of America (AAA). However, before I come to that – there are two other developments that deserve due attention.

Friday 22nd April 2022

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Professional Standards

Building public trust for 125 years

Emma Ann Hughes reflects on the 125th anniversary of the founding of the Federation of Insurance Institutes of Great Britain and Ireland

Monday 7th March 2022

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The interview - Sian Fisher

Exiting CEO Sian Fisher talks to Emma Ann Hughes about making the CII fit for the future

Monday 7th March 2022

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President's opinion - Getting back out there

With in-person meetings back on the agenda in 2022, Peter Blanc explains why this is an exciting time to be an insurance professional

Monday 7th March 2022

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Social behaviour

James Moorhouse explains how to utilise social media and avoid the pitfalls

Tuesday 4th January 2022

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Broking

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Product governance - toeing the line

"Liz Booth explores why insurers are struggling with new rules on product governance"

Tuesday 4th January 2022

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Power of face-to-face

Steve Aspinall reflects on the CII’s appearance at Broker Expo, his first in-person conference in almost two years

Tuesday 4th January 2022

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Generational talent

Luke Holloway reflects on the work of the CII New Generation group for 2020/2021

Tuesday 4th January 2022

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Supply chains

The breadth and quality of the content made available to our members continues to increase, helping brokers to improve their skills, leading to better advice and improved customer outcomes

Monday 1st November 2021

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Claims

Pandemic fallout continues

"Covid-19 and business interruption claims have been one of the most divisive issues throughout the pandemic, with many of the cases only just reaching the courts, as Liz Booth reports"

Wednesday 4th May 2022

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Motor - Keep it simple

Sam Barrett reports on the insurance profession’s efforts to ensure consumers understand their policies

Wednesday 4th May 2022

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Insurtech - Augmenting the profession

Tim Evershed examines the rise of insurtech and how it can complement rather than replace human advisers

Tuesday 4th January 2022

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Generational talent

Luke Holloway reflects on the work of the CII New Generation group for 2020/2021

Tuesday 4th January 2022

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Latest podcasts from CII Radio

Power of Volunteering

18th May 2022

In this episode of the podcast, we discuss the importance of common strategy and purpose for Local Institutes, Regional Committees and membership societies, and the power of volunteering.

We are joined by Florence Dennis, President of the Insurance Institute of Leicester, and Kevin Forbes, Chairman of the Hants & Dorset PFS Regional committee.

The value of advice

11th May 2022

In this episode of the podcast, we discuss how the insurance and personal finance profession can work together to promote the value of advice, and how this relates the theme of this year’s BIBA Conference.

We are joined by Peter Blanc, President of the Chartered Insurance Institute, and Dr Matt Connell, director of Policy and public affairs at the CII.

Rebuilding Financial Resilience

4th May 2022

With the cost of living increasing in the UK, today we discuss how the insurance and personal finance professions can highlight the need for customers and clients to ensure they have cover in place and that investments are not being eroded by inflation in a way that damages client’s long-term plans.

We are joined by Sarah Lord, President of the Personal Finance Society, and Kevin Hancock, Chair of the Society of Insurance Broking.

Inclusion in the insurance and financial services professions

6th April 2022

We are discussing inclusion in the insurance and financial services professions and we are joined by Claire Tunley, Chief Executive Officer of the Financial Services Skills Commission and Ian Simons, Customer Director of the CII.

The FSSC report on Inclusion across Financial Services can be found here