Johnny do good
Scottish Widows’ Johnny Timpson talks to The Journal about his lifelong interest in insurance, and his passion for helping others
Down to business
Luke Holloway speaks to the new Lord Mayor of the City of London as he looks beyond the pomp and ceremony, to the job in hand.
The paper is comprised of 28 essays by industry leaders and academics concerning the concept of a “good culture”, the role of regulation and regulators, how firms might go beyond incentives for good behaviour and how to change behaviour.
The FCA has warned that it will take action against general insurance firms who fail to implement transparency rules.